Terms of Use

1. Acceptance of terms

By accessing or using mlooop ("the Platform"), you agree to be bound by these Terms of Use. If you are using the Platform on behalf of a hospital or organisation, you represent that you have authority to bind that organisation to these terms.

If you do not agree to these terms, do not use the Platform.

2. Use of the platform

mlooop is a hospital management platform intended for use by licensed healthcare facilities and their authorised staff. You agree to use the Platform only for lawful purposes and in accordance with these terms.

You are responsible for ensuring that all users accessing the Platform through your account are authorised personnel of your organisation.

3. Account responsibilities

You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately if you suspect unauthorised access to your account.

mlooop is not liable for any loss or damage arising from your failure to protect your account credentials.

4. Prohibited uses

You may not use the Platform to: (a) access patient data without a legitimate clinical or administrative purpose; (b) share access credentials with unauthorised individuals; (c) attempt to reverse-engineer, copy, or resell any part of the Platform; (d) upload malicious code or interfere with the Platform's operation; or (e) use the Platform in any way that violates applicable law, including the Nigeria Data Protection Regulation (NDPR).

5. Data ownership

Your hospital retains full ownership of all patient and operational data you input into mlooop. We do not claim any rights over your data. We act solely as a data processor on your behalf.

You may export or request deletion of your data at any time. See our Privacy Policy and Data Processing Agreement for details.

6. Intellectual property

All rights in the mlooop platform, including its design, software, and content, are owned by mlooop. Nothing in these terms transfers any intellectual property rights to you.

7. Service availability

We aim for 99.9% uptime but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance. We are not liable for losses arising from service interruptions beyond our reasonable control.

8. Termination

Either party may terminate the agreement with written notice. Upon termination, you may export your data within 30 days. After that period, we will delete your data from our systems in accordance with our data retention policy.

9. Limitation of liability

To the maximum extent permitted by law, mlooop shall not be liable for indirect, incidental, or consequential damages arising from your use of the Platform. Our total liability in any matter arising under these terms shall not exceed the fees paid by you in the three months preceding the claim.

10. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the exclusive jurisdiction of the courts of Nigeria.

Contact

Questions about these terms? Reach us at dev@mlooop.com .